Yasmine Layani - Terms & Conditions – She Wore Flowers

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Yasmine Layani - Terms & Conditions

RETURNS

We do not accept cancellations but please contact us if you have any problems with your order.

Please contact us within 3 days of delivery if you have a problem with your order. Items must be shipped back within 7 days of delivery. 

The following items cannot be returned or exchanged:

  • Custom or personalised orders
  • Intimate items (for health/hygiene reasons)

Returns and Exchange Details

Ready-made Items:
If you are not happy with my final product, I can offer you an exchange or refund. Items must be returned unworn and intact and you will be responsible for the return shipping charges.

Custom-made Items:
Unfortunately, I will not be able to provide a refund as these items were made specifically for you. However, my goal is to make you love your new purchase and therefore please contact me and I will see how we can fix this.

SHIPPING

All items are wrapped with extra care and shipped via Israel Postal Service.

Ready-made items will be processed and shipped in 3-5 business days.

Custom-made orders will be processed and shipped as follows:
5-7 business days for bridal accessories
2-3 weeks for wedding dresses

PLEASE NOTE: delivery time may vary but in general are around 2-3 weeks, depending on your location. If you need it faster please contact me to confirm and then add the Rush Order listing to the cart (link in product page).

Please make sure your shipping address and payment address match so there won't be any confusion.

For any other shipping requests, please contact me.

Any fees, taxes or charges that are incurred due to customs, duty, imports are the responsibility of the customer to pay for. 

 

Please ensure you take the time to read the SWF Customer Terms and Conditions which further detail our service as well as restocking fees associated with returns and refunds.

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