January Rose Bridal - Terms & Conditions – She Wore Flowers

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January Rose Bridal - Terms & Conditions

RUSH ORDERS

Rush orders are $25, and your piece will be made within two weeks of purchase.  If you need your peice faster than two weeks, please contact us so we can work with your needs.

SHIPPING

Once we receive your payment we will make your item/s within 1-3 weeks. Unless, a custom order requires more time.  Additional shipping times below:

DOMESTIC:

All shipments within the United States are shipped via USPS Priority mail (1-3 business days). 

Other shipping options are available on your checkout page. You can also contact us if you would like a different shipping method.

Sometimes the mail can be unreliable, so if you need your package in a timely manner, please be sure to upgrade your shipping to avoid any unforeseen delays.  We are not responsible for delays that the mail service may cause.

​We package each item in a beautiful gift box for safe keeping and easy travel on your wedding day.

INTERNATIONAL:

All shipments outside the United States are shipped via USPS International First-Class mail, (10-14 business days unless customs holds it for a longer period, which is out of our control, which can take about 30 days).

Other shipping options are available on your checkout page. You can also contact us if you would like a different shipping method

We are not responsible for any customs or duties charges on International shipments.

Sometimes the mail can be unreliable, so if you need your package in a timely manner, please be sure to upgrade your shipping to avoid any unforeseen delays.  We are not responsible for delays that the mail service may cause.

​We package each item in a beautiful gift box and a satin ribbon for safe keeping and easy travel on your wedding day. 

RETURNS

There is a 5 DAY RETURN POLICY from the day that you receive the item for all items available on our website. We do not pay for the shipping for items returned within the 5 day time period.  Once we receive the item back, we will provide a refund.  The bridal piece must be unused and unworn, and in the same condition that you received it in. Thank you!

There is a restocking fee on all returned items that will vary with the product purchased.

Because custom pieces are designed and created specifically for you, there are NO RETURNS ON CUSTOM ORDERS. If you receive your piece and there is something that you would like to change, there is a one time option of sending it back for a minor change at no additional charge. We do not cover shipping in this case.  Please see our custom orders section for detailed information about the custom order process.

ORDERING MULTIPLES

Any of our items can be done in multiples for a discounted price. Contact us to set up a custom order. Please copy and paste the product link in your message and state the quantity you're wanting to order of this product.

  • 3 items - 5% discount on those three items
  • 4 - 5 items -10% discount on those 4 - 5 items
  • 6 or more items - 15% discount on all of those items.  

To receive the discount, please contact us before you purchase and we will provide you with a coupon code.

 

Please ensure you take the time to read the SWF Customer Terms and Conditions which further detail our service as well as restocking fees associated with returns and refunds.

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