Megan Therese Couture Bridal Accessories - Terms & Conditions – She Wore Flowers

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Megan Therese Couture Bridal Accessories - Terms & Conditions

SHIPPING

All UK items will be shipped via Royal Mail recorded delivery. Orders to Ireland will be shipped recorded via Royal Mail or An Post. Delivery aim 1-3 working days.

 European and International shipping will be shipped via Royal Mail International tracked & signed. You will be provided with a tracking number to track your order. Delivery aim 3-5 working days.

RETURNS

If for any reason you are not happy with your purchase, I offer a zero quibble returns policy on all orders except bespoke orders. Simply email me to info@couturebridalaccessories.co.uk within 7 days of receiving your item. Items must be returned in their original condition, unworn and undamaged within 28 days. Bespoke made to order items are non-returnable/refundable. 

Please note shipping charges on returned items are at the customer’s expense.

Common Helpful Questions

 How can I be sure the garter will fit me exactly?

All of my garters are made to order with the exception of my one size fits all garters which means you can enjoy the benefits of the garter fitting your perfectly.

What happens if I measure incorrectly and the garter is too small or big, will you exchange it to a different size?

Yes of course, simply send the garter back in its original packaging and I will happily replace it for the correct size.

I’m buying the garter for a friend and I don’t know her measurements, what shall I do?

I always recommend that if you are buying for a friend the first step is to gauge your friends measurements based on your own thigh measurements. Generally, dress size 6-8 will measure between 15-17 inches, dress size 10-12 measures 17- 19 inches and dress size 12 + ranges from 19 inches upwards. 

How long will it take my order to ship?

All garters will ship within 7 working days from the date of order using Royal Mail. For all other items like veils and headpieces please allow 3-4 weeks until shipment as each piece is made to order. 

This is a gift, can you include a personal note?

Yes of course, please leave a note at checkout if you would like to include a handwritten note for the bride to be.

This garter is a gift, will it come gift wrapped?

Yes, each garter comes beautifully presented in my bespoke garter boxes and each garter is carefully wrapped in white tissue. 

I need my order asap, can you rush my order and send it next delivery?

I may be able to make your garter within a day or two and send urgent delivery. Please contact me via the contact form and I will let you know if this is possible.

 

Please ensure you take the time to read the SWF Customer Terms and Conditions which further detail our service as well as restocking fees associated with returns and refunds.

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