Mako & Finn - Terms & Conditions
Our goal is that you are happy with your purchase, please email us with any concerns. We will accept returns within 7 days of purchase with a $15 restocking and you are responsible for return shipping cost. Due to the cost of the item we highly suggest you purchase insurance on return shipment.
**We are currently only shipping to the USA and Canada**
Any fees that are incurred due to customs/duty/delivery are out of our control and are of the responsibility of the buyer.
What is vermeil?
Vermeil is a classification given to the highest quality gold plating. All items are made with 925 sterling silver and plated with 2.5 microns gold or rose gold.
What is gold plating verses vermeil?
Gold plating can contain any metal coated in gold. The thickness is not standardized. Vermeil is 925 sterling silver, with a 2.5 microns thickness coating. Vermeil is made to last significantly longer than gold plating.
Will products vary from images?
All stones are naturally occurring stones ( we do not use any cubic zirconium) and as such colors will vary. We do our very best to match stones as close as possible. We also order the stones in bulk and have them cut together to assure the closest match possible.
What is shipping and processing time?
All in stock products will ship within 1-3 business days, and will be shipped using USPS priority mail.
Please ensure you take the time to read the SWF Customer Terms and Conditions which further detail our service as well as restocking fees associated with returns and refunds.