Desirex Lingerie - Terms & Conditions
- North America: 2-4 weeks
- Europe: 2-4 weeks
- Australia, New Zealand and Oceania: 3-8 weeks
- Latin America and the Caribbean: 3-8 weeks
Although we'll do our best to meet these shipping estimates, we cannot guarantee them. Delivery time will depend on the shipping method you choose and the postal carrier.
CUSTOMS & IMPORT FEES
Buyers are solely responsible for any fees, duties or taxes that are charged by customs and imports.
Please contact us as soon as you notice any issue with your order, and follow these timelines to be eligible for returns or exchanges:
- Contact within 14 days of delivery
- Ship items back to us within 21 days of delivery
If you must cancel an order, please contact within 6 hours of purchase.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please ensure you take the time to read the SWF Customer Terms and Conditions which further detail our service as well as restocking fees associated with returns and refunds.